Shipping policy

📦 Shipping Policy 

At ZyroShop, we aim to provide reliable and transparent shipping.

Processing Time

Orders are processed within 2–5 business days. Processing times may be extended during high-demand periods.

Shipping Times (Estimated)

  • United States: 15–30 business days
  • International: 30–45 business days

These are estimates and not guaranteed delivery times.

Tracking

Tracking numbers are provided once your order ships.
Please allow 24–48 hours for tracking updates to appear.

Delays Disclaimer

ZyroShop is not responsible for delays caused by:

  • Customs clearance
  • Carrier issues
  • Incorrect address provided by the customer
  • Force majeure events (weather, disruptions, etc.)

📦 Return & Refund Policy 

Returns

We accept returns within 15 days of delivery, under the following conditions:

  • Item must be unused and in original condition
  • Must include original packaging
  • Proof of purchase is required

Important Notice

  • Customers must contact us before returning any item
  • Unauthorized returns will not be accepted or refunded

Non-Returnable Items

  • Sale or clearance items
  • Personal-use items (hygiene-related)

Refunds

  • Refunds are issued only after inspection
  • Processing time: 10–15 business days
  • Original shipping fees are non-refundable

Return Shipping

  • Customer is responsible for return shipping costs
  • We are not responsible for lost returns

⚠️ Damaged / Incorrect Items 

If your item arrives damaged or incorrect:

  • Contact us within 48 hours
  • Provide photo/video proof

If approved, we will:

  • Send a replacement 
  • Issue a full refund

📜 Terms & Conditions

Order Acceptance

We reserve the right to:

  • Cancel suspicious or fraudulent orders
  • Refuse service at our discretion

Product Disclaimer

We do not guarantee that:

  • Product descriptions are 100% error-free
  • Colors appear exactly as on screen

Limitation of Liability

ZyroShop is not liable for:

  • Indirect or incidental damages
  • Delays outside our control

🔒 Privacy Policy 

Data Collection

We collect necessary data to process orders:

  • Name, address, email, payment info

Usage

Used for:

  • Order fulfillment
  • Customer support
  • Marketing (only if consent is given)

Data Protection

We use industry-standard security measures.